Very poor claim experience. I visited the insurance office for a claim but was asked to come back three times for the same issue. The process was unorganized and caused a lot of unnecessary stress and inconvenience. This should be improved.
Kevin Ratcliffe★ · 2025-11-29
Closed at the weekends, so if you have had an accident during that time, you can’t do nothing until the working week. During the working week, I took the police report to them (which established the driver they have insured is at fault). They provided only one option for car repair, which is very fa…