سمرست المنصورة

Mustafa Alayoubi★2025-12-14

I had one of the worst hospitality experiences at this hotel. It is clear that urgent improvements, proper staff training, and a change in management are seriously needed. During my stay, I encountered two unacceptable situations. First, I was asked to pay an almost 700 SAR half-day charge for check…

Юлия Д.★★★★★2026-01-10

We are staying here on a long-term lease and are very pleased with the rooms and the service. The staff is extremely polite, friendly, and always helpful. The only downside is that the location is not ideal, and it’s more convenient to get around only by car. However, everything related to hotel man…

Sanoop Philip★★★★★2025-11-08

I had a wonderful stay at Sommerset Hotel! The reception staffs(shyma and ishari)were very polite, friendly, and always ready to help with a smile. The cleaning staff also did an excellent job — the rooms were spotless and well maintained throughout my stay. Overall, a great experience and I would d…